Privacy Policy
StretchyGo Privacy Policy
Welcome to StretchyGo! This Privacy Policy outlines how we collect, use, and share your personal information when you visit or make purchases from our website (the "Site"). Safeguarding the security and confidentiality of your information is our top priority.
Collection of Personal Information
When you visit our website, we automatically collect certain information about your device, including your web browser, IP address, time zone, and cookies stored on your device. We also gather information about the specific pages or products you view, the sites that referred you to our site, and how you interact with our platform. This information, known as "Device Information," is collected using technologies such as cookies, log files, web beacons, tags, and pixels.
Additionally, when you make a purchase or attempt to make a purchase through our website, we collect your name, billing address, shipping address, payment information (such as credit card numbers), email address, and phone number. This information is referred to as "Order Information."
Use of Personal Information
We use the Order Information primarily to process payments, arrange for shipping, and provide you with invoices or order confirmations.
Communicate with you;
Assess the risk of potential fraud or security issues;
Provide you with personalized advertisements or information about our products and services based on your preferences.
Device Information is used to screen for potential risks and fraud, as well as to generate analytics about how our customers browse and interact with the Site. This helps us assess the effectiveness of our marketing campaigns and optimize the Site.
Sharing Your Personal Information
In order to enhance our services, we may disclose your Personal Information to third-party service providers. For instance, we use Shopify to operate our online store and Google Analytics to gain insights into how our customers use the Site. You can review how these providers use your information through their respective privacy policies. Additionally, we may disclose Personal Information to comply with legal requirements, respond to legal requests for information, or protect our rights.
Direct Marketing
We may use your Personal Information to send you personalized advertisements or marketing communications that we believe may be of interest to you. You can opt out of targeted advertising by using the links provided by Facebook, Google, and Bing, or by visiting the Digital Advertising Alliance's opt-out portal.
Do Not Track
Please note that our Site's data collection and usage practices do not change in response to Do Not Track signals from your browser.
Your Rights
If you are a resident of Europe, you have the right to access, correct, or delete your Personal Information. You also have the right to object to its processing. We process your data to fulfill contracts, pursue legitimate business interests, comply with legal obligations, protect vital interests, or perform public duties.
CCPA and GDPR
Residents of California and the European Economic Area have specific rights regarding their personal information, including access, portability, correction, and erasure. To assert these rights, please get in touch with us using the contact information provided below.
Data Retention and Changes
We retain Order Information unless otherwise requested. Our privacy policy may be updated periodically to reflect changes in our practices or for operational, legal, or regulatory reasons.
Cookies and SMS Marketing
We use cookies to enhance your shopping experience on our website, including tracking items in your shopping cart and sending SMS reminders for abandoned carts. We also use SMS marketing to send offers and notifications, with instructions on how to unsubscribe.
Contact Us
For any questions, concerns, or complaints about our privacy practices, or to exercise your rights under applicable privacy laws, please contact us at support@stretchygo.com.
Thank you for trusting StretchyGo with your personal information.
Contact Information
StretchyGo
[Privacy Compliance Officer]
Email: support@stretchygo.com